Fiserv EFT is committed to providing exceptional services to our clients and their customers and we are openly proud of our accomplishments. The foundation for our excellent service is a highly motivated, knowledgeable, and skilled staff working with a flexible and full-featured processing system based on powerful software and reliable, high-performance hardware. Our aggressive and proactive customer satisfaction program seeks to uncover, attack, and solve potential difficulties long before they become problems.

Service dedicated to you. When you become a Fiserv EFT client, you'll have an assigned account executive who acts as the focal point between Fiserv EFT and your organization. The account executive addresses such strategic challenges as forward planning, training, and major projects. Our Express Services group provides immediate telephone response (no voice mail or telephone tag) for your day-to-day operational questions.

Formal customer satisfaction surveys. Annual surveys are conducted for virtually every Fiserv product or service, including Fiserv EFT. Fiserv EFT produces consistently high satisfaction levels. We are proud of these results and will be happy to share them with you.

Fiserv EFT and the future. We helped pioneer the ATM and debit card revolutions over the last three decades. Today we are actively involved in perfecting the continuing evolution from paper to electronic transactions. We are a leading provider of quality EFT processing within the financial services industry and are firmly committed to maintaining that position. The only way we can do that is by continuing to help our clients to be strongly competitive. That's why we invest significant resources - 18 to 20 percent of our revenue - in research and development. And that's why we invest so much time and effort in attaining an extremely high level of customer satisfaction.

Of course, our ongoing goal is to provide the best solutions for your EFT requirements.

We welcome your further interest. This is intended as an overview of our company, our capabilities, and the working relationships we maintain with our clients. Your questions are welcome, and detailed information is yours for the asking. Just contact your Fiserv EFT representative, or call 800-888-0085.